▷ Outreach & Email
email-sequence
Design automated email flows (welcome, nurture, trial, abandoned cart). Maps emails to customer journey
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Email Sequence Design
Create automated email flows that nurture and convert.
Sequence Types
Welcome Sequence:
- Email 1: Welcome + set expectations
- Email 2: Deliver value (guide, tips)
- Email 3: Social proof
- Email 4: Soft pitch
Trial Sequence:
- Email 1: Setup help (activation)
- Email 3: Feature highlight
- Email 5: Upgrade prompt
- Email 7: Expiring soon
Nurture Sequence:
- Educate → Build trust → Soft pitch
Process
Step 1: Define Goal
- Activate free users?
- Convert trials?
- Re-engage churned?
Step 2: Map Journey
- Day 0 → Day 1 → Day 3 → Day 7
- What does each email achieve?
Step 3: Write Emails
- Subject line (clear benefit)
- Body (value-first)
- CTA (single, clear)
Step 4: Set Timing & Triggers
- Time-based (Day 3)
- Behavior-based (Clicked link)
- Condition-based (Hasn't upgraded)
Output
Email sequence with copy, timing, and triggers.
Quality Bar
- Each email has clear purpose
- Progressive disclosure (don't overwhelm)
- Personalized where possible
- Clear unsubscribe
Copy skill